Jahni Ittel
jahni.ittel@gmail.com — +1 (513) 916-7522 — Cincinnati, OH
www.jahniittel.com — www.linkedin.com/in/jahniittel
Summary
Product Design Manager and Senior UX Leader specializing in enterprise-scale Figma design systems, cross-functional engineering alignment, and strict digital accessibility compliance. Proven track record of scaling design operations and delivering high-impact products for global public health organizations.
Experience
Product Design Manager at The Public Good Projects 2021-Present
- Directed end-to-end product design lifecycle for web and mobile platforms on 40+ products, translating requirements and research into wireframes, prototypes, and high-fidelity mockups.
- Led user experience strategy and high-fidelity interface design across a diverse portfolio, ensuring consistent branding and intuitive navigation for 40+ products.
- Spearheaded the architecture and governance of a centralized global design system library, running cross-functional workshops that cut design-to-development handoff times by 35%.
- Established strict digital accessibility protocols, achieving 100% WCAG/Section 508 AAA compliance across the entire organization's product portfolio.
- Managed, mentored, and coached staff, fostering a high-performing design team.
- Optimized end-to-end design operations (DesignOps), integrating advanced Figma workflows and developer alignment processes to accelerate feature shipping cycles.
- Collaborated closely with cross-functional teams (Development, Marketing, Stakeholders) to ensure alignment and efficient workflows.
- Executed end-to-end design for key features like sign-up and onboarding flows across sixteen company websites.
Peace Corps Volunteer in the Republic of Georgia 2017-2019
- Conducted comprehensive community discovery and needs assessments to design, fund, and launch localized youth engagement programs focused on gender equality.
- Trained and educated K-12th grade students in English as a Second Language (ESL) within a rural village setting.
- Achieved a 78% increase in language proficiency among the student body over two years, validated by standardized pre and post-testing.
- Applied cross-cultural communication and project management skills to execute initiatives addressing critical community health and educational needs.
Education
Hanover College — BA Studio Art
Trusted Tested Certificate — U.S. Dept. of Homeland Security
Product Designer Proffessional Certificate — UXcel
Google UX Design Certificate — Coursera
Cal Arts Graphic Design Certificate — Coursera
Create and Design Digital Projects Using Canva — Coursera



