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Jahni Ittel

jahni.ittel@gmail.com — +1 (513) 916-7522 — Cincinnati, OH

www.jahniittel.com — www.linkedin.com/in/jahniittel

Summary

Product Design Manager and Senior UX Leader specializing in enterprise-scale Figma design systems, cross-functional engineering alignment, and strict digital accessibility compliance. Proven track record of scaling design operations and delivering high-impact products for global public health organizations.

Experience

Product Design Manager at The Public Good Projects 2021-Present

  • Directed end-to-end product design lifecycle for web and mobile platforms on 40+ products, translating requirements and research into wireframes, prototypes, and high-fidelity mockups.
  • Led user experience strategy and high-fidelity interface design across a diverse portfolio, ensuring consistent branding and intuitive navigation for 40+ products.
  • Spearheaded the architecture and governance of a centralized global design system library, running cross-functional workshops that cut design-to-development handoff times by 35%.
  • Established strict digital accessibility protocols, achieving 100% WCAG/Section 508 AAA compliance across the entire organization's product portfolio.
  • Managed, mentored, and coached staff, fostering a high-performing design team.
  • Optimized end-to-end design operations (DesignOps), integrating advanced Figma workflows and developer alignment processes to accelerate feature shipping cycles.
  • Collaborated closely with cross-functional teams (Development, Marketing, Stakeholders) to ensure alignment and efficient workflows.
  • Executed end-to-end design for key features like sign-up and onboarding flows across sixteen company websites.

Peace Corps Volunteer in the Republic of Georgia 2017-2019

  • Conducted comprehensive community discovery and needs assessments to design, fund, and launch localized youth engagement programs focused on gender equality.
  • Trained and educated K-12th grade students in English as a Second Language (ESL) within a rural village setting.
  • Achieved a 78% increase in language proficiency among the student body over two years, validated by standardized pre and post-testing.
  • Applied cross-cultural communication and project management skills to execute initiatives addressing critical community health and educational needs.

Education

Hanover College — BA Studio Art

Trusted Tested Certificate — U.S. Dept. of Homeland Security

Product Designer Proffessional Certificate — UXcel

Google UX Design Certificate — Coursera

Cal Arts Graphic Design Certificate — Coursera

Create and Design Digital Projects Using Canva — Coursera

Certificates

Always learning, always improving

Jahni Ittel Trusted Tester Certificate

U.S Department of Homeland Security DHS Trusted Tester CertificateTT-2402-0554

The Trusted Tester certification (specifically the Section 508 Trusted Tester certification process managed by the U.S. Department of Homeland Security) is a professional credential that validates a person's ability to accurately evaluate digital content for accessibility compliance.

Jahni Ittel UXcel Professional Certificate Product Designer

Uxcel Product Designer Professional Certificate

The Uxcel Product Designer Professional Certification is an exam-based industry credential that validates a designer's proficiency across the entire end-to-end product design lifecycle.

Google UX Design Certificate awarded to Jahni Ittel

Google UX Design

A comprehensive, portfolio-driven program covering foundational UX/UI design methodologies. The curriculum walks through the entire design thinking process—from user research and journey mapping to interaction design and usability testing. It balances systematic technical execution, such as building responsive layouts and component libraries in Figma, with a strong focus on inclusive, accessibility-first design practices.

CalArts Graphic Design Certificate awarded to Jahni Ittel

Cal Arts Graphic Design

A rigorous 5-course program focused on the core formal principles of visual communication. Grounded in the foundational pillars of advanced typography, conceptual image-making, shape and color theory, and composition, the curriculum culminates in a comprehensive branding capstone project.

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Jahni Ittel

jahni.ittel@gmail.com — +1 (513) 916-7522 — Cincinnati, OH

www.jahniittel.com — www.linkedin.com/in/jahniittel

Summary

Product Design Manager and Senior UX Leader specializing in enterprise-scale Figma design systems, cross-functional engineering alignment, and strict digital accessibility compliance. Proven track record of scaling design operations and delivering high-impact products for global public health organizations.

Experience

Product Design Manager at The Public Good Projects 2021-Present

  • Directed end-to-end product design lifecycle for web and mobile platforms on 40+ products, translating requirements and research into wireframes, prototypes, and high-fidelity mockups.
  • Led user experience strategy and high-fidelity interface design across a diverse portfolio, ensuring consistent branding and intuitive navigation for 40+ products.
  • Spearheaded the architecture and governance of a centralized global design system library, running cross-functional workshops that cut design-to-development handoff times by 35%.
  • Established strict digital accessibility protocols, achieving 100% WCAG/Section 508 AAA compliance across the entire organization's product portfolio.
  • Managed, mentored, and coached staff, fostering a high-performing design team.
  • Optimized end-to-end design operations (DesignOps), integrating advanced Figma workflows and developer alignment processes to accelerate feature shipping cycles.
  • Collaborated closely with cross-functional teams (Development, Marketing, Stakeholders) to ensure alignment and efficient workflows.
  • Executed end-to-end design for key features like sign-up and onboarding flows across sixteen company websites.

Peace Corps Volunteer in the Republic of Georgia 2017-2019

  • Conducted comprehensive community discovery and needs assessments to design, fund, and launch localized youth engagement programs focused on gender equality.
  • Trained and educated K-12th grade students in English as a Second Language (ESL) within a rural village setting.
  • Achieved a 78% increase in language proficiency among the student body over two years, validated by standardized pre and post-testing.
  • Applied cross-cultural communication and project management skills to execute initiatives addressing critical community health and educational needs.

Education

Hanover College — BA Studio Art

Trusted Tested Certificate — U.S. Dept. of Homeland Security

Product Designer Proffessional Certificate — UXcel

Google UX Design Certificate — Coursera

Cal Arts Graphic Design Certificate — Coursera

Create and Design Digital Projects Using Canva — Coursera

Certificates

Always learning, always improving

Jahni Ittel Trusted Tester Certificate

U.S Department of Homeland Security DHS Trusted Tester CertificateTT-2402-0554

The Trusted Tester certification (specifically the Section 508 Trusted Tester certification process managed by the U.S. Department of Homeland Security) is a professional credential that validates a person's ability to accurately evaluate digital content for accessibility compliance.

Jahni Ittel UXcel Professional Certificate Product Designer

UXCEL Product Designer Professional Certificate

The Uxcel Product Designer Professional Certification is an exam-based industry credential that validates a designer's proficiency across the entire end-to-end product design lifecycle.

Google UX Design Certificate awarded to Jahni Ittel

Google UX Design

A comprehensive, portfolio-driven program covering foundational UX/UI design methodologies. The curriculum walks through the entire design thinking process—from user research and journey mapping to interaction design and usability testing. It balances systematic technical execution, such as building responsive layouts and component libraries in Figma, with a strong focus on inclusive, accessibility-first design practices.

CalArts Graphic Design Certificate awarded to Jahni Ittel

Cal Arts Graphic Design

A rigorous 5-course program focused on the core formal principles of visual communication. Grounded in the foundational pillars of advanced typography, conceptual image-making, shape and color theory, and composition, the curriculum culminates in a comprehensive branding capstone project.

heart

Jahni Ittel

jahni.ittel@gmail.com — +1 (513) 916-7522 — Cincinnati, OH

www.jahniittel.com — www.linkedin.com/in/jahniittel

Summary

Product Design Manager and Senior UX Leader specializing in enterprise-scale Figma design systems, cross-functional engineering alignment, and strict digital accessibility compliance. Proven track record of scaling design operations and delivering high-impact products for global public health organizations.

Experience

Product Design Manager at The Public Good Projects 2021-Present

  • Directed end-to-end product design lifecycle for web and mobile platforms on 40+ products, translating requirements and research into wireframes, prototypes, and high-fidelity mockups.
  • Led user experience strategy and high-fidelity interface design across a diverse portfolio, ensuring consistent branding and intuitive navigation for 40+ products.
  • Spearheaded the architecture and governance of a centralized global design system library, running cross-functional workshops that cut design-to-development handoff times by 35%.
  • Established strict digital accessibility protocols, achieving 100% WCAG/Section 508 AAA compliance across the entire organization's product portfolio.
  • Managed, mentored, and coached staff, fostering a high-performing design team.
  • Streamlined processes for design deliverable creation, review, deployment, and developer handoff.
  • Optimized end-to-end design operations (DesignOps), integrating advanced Figma workflows and developer alignment processes to accelerate feature shipping cycles.
  • Executed end-to-end design for key features like sign-up and onboarding flows across sixteen company websites.

Peace Corps Volunteer in the Republic of Georgia 2017-2019

  • Conducted comprehensive community discovery and needs assessments to design, fund, and launch localized youth engagement programs focused on gender equality.
  • Trained and educated K-12th grade students in English as a Second Language (ESL) within a rural village setting.
  • Achieved a 78% increase in language proficiency among the student body over two years, validated by standardized pre and post-testing.
  • Applied cross-cultural communication and project management skills to execute initiatives addressing critical community health and educational needs.

Education

Hanover College — BA Studio Art

Trusted Tested Certificate — U.S. Dept. of Homeland Security

Product Designer Proffessional Certificate UXcel

Google UX Design Certificate — Coursera

Cal Arts Graphic Design Certificate — Coursera

Create and Design Digital Projects Using Canva — Coursera

Certificates

Always learning, always improving

Jahni Ittel Trusted Tester Certificate

U.S Department of Homeland Security DHS Trusted Tester CertificateTT-2402-0554

The Trusted Tester certification (specifically the Section 508 Trusted Tester certification process managed by the U.S. Department of Homeland Security) is a professional credential that validates a person's ability to accurately evaluate digital content for accessibility compliance.

UXCEL Product Designer Professional Certificate

The Uxcel Product Designer Professional Certification is an exam-based industry credential that validates a designer's proficiency across the entire end-to-end product design lifecycle.

Jahni Ittel UXcel Professional Certificate Product Designer
Google UX Design Certificate awarded to Jahni Ittel

Google UX Design

A comprehensive, portfolio-driven program covering foundational UX/UI design methodologies. The curriculum walks through the entire design thinking process—from user research and journey mapping to interaction design and usability testing. It balances systematic technical execution, such as building responsive layouts and component libraries in Figma, with a strong focus on inclusive, accessibility-first design practices.

Cal Arts Graphic Design

A rigorous 5-course program focused on the core formal principles of visual communication. Grounded in the foundational pillars of advanced typography, conceptual image-making, shape and color theory, and composition, the curriculum culminates in a comprehensive branding capstone project.

CalArts Graphic Design Certificate awarded to Jahni Ittel