My design story

TL:DR I’m Jahni—a Senior Product Designer & UX Leader specializing in enterprise product design, design systems, accessibility, and AI-assisted prototyping. I bridge the gap between user-centered design, business strategy, and engineering execution to create scalable, accessible experiences that solve complex operational challenges.

I grew up alongside the rise of social media. As a teenager, I spent hours on our family’s dial-up computer hand-coding HTML layouts to impress friends on my Open Diary blog. Twenty-some years later, not much has changed—except now I’m designing polished, accessible digital systems to solve complex, real-world problems.

Today, I'm a Product Designer at Kroger, helping shape the future of the company's Next Generation Point of Sale (NGPOS) platform. My work focuses on modernizing checkout experiences across stores by combining user research, systems thinking, and collaborative product design. I partner closely with product managers, engineers, architects, and retail operators to transform complex operational workflows into intuitive experiences for both associates and customers.

Over the course of my career, shaped by a foundational background in fine arts and international community development, I've learned to bring empathy, structure, and clarity to complex ecosystems. In my previous role at Public Good Projects, I architected and governed a centralized design system supporting more than 40 product launches, reducing design-to-development handoff time by 35% while maintaining 100% WCAG and Section 508 compliance across the organization's digital portfolio.

As a DHS Trusted Tester certified accessibility professional, I believe inclusive design is non-negotiable. I'm passionate about pushing the boundaries of my craft, whether that's developing scalable Figma systems, facilitating cross-functional workshops, leveraging AI-powered design workflows, or creating highly functional prototypes that bridge the gap between design and engineering.

Beyond the work itself, I enjoy mentoring designers, driving alignment across teams, and improving the processes that help great products get built. I thrive at the intersection of user needs, business strategy, and technical implementation, where thoughtful design can create measurable impact at scale.